Technology
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This project should have been taken outside and killed already. Yet limps on still. The firm bleeds time, money, talent. Costs are sunk. The politically-inclined are in a tough spot. To abandon admits failure. Reputations matter. So double down, then. Sink some more. Suffocate alternative ideas. Abandon ship Find courage. Recognise this bias. Sink the…
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The role of the CIO is to manage the technology foundations – hardware, software, compliance, security. Smooth operations rewarded. Breaches and downtime punished. But technology’s true purpose? Enabling human connections. The bonds between people, partners, and customers. An enterprise thrives through culture. Will it be curious or insular? Open or closed? Energising or stagnating? People…
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Come? Not so fast. Enterprise tools thrive through nurture, not nature. In large, incumbent enterprises people have worked a particular way for a long time. Empathise before you evangelise. Start small, solicit feedback. Pilots can plant seeds for viral growth. Engage early adopters first. Let mavens master and share. Harness natural competition and peer review.…
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When manufacturing serendipity, the key is maintaining humanity. Your efforts must enhance, not replace, organic interactions. Don’t force connections. Start small – pilot low-stakes matchmaking versus organisation-wide mandates. Make participation opt-in, feedback-driven. Don’t be creepy. Prioritise privacy. Be transparent on data collected and how it’s used. Anonymise and aggregate data to uncover macro trends. Focus…
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You have a system that learns your teams’ skills, interests, and goals and makes connections between people and ideas across your organisation. It prepares silently, analysing data like project activity, skills profiles, who’s talking with who, document shares, and searches. It surfaces patterns and opportunities for collaboration. Then it manufactures serendipity. Nudging two people to…
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London’s 18th century coffeehouses stirred innovation by blending thinkers. Now? Creativity is either muffled in cubicles or chilled by remote work. But technology can still stimulate serendipity. Mash up minds. Spark sparks. Recommendation algorithms connect curious colleagues across siloed enterprises. Networks cross-pollinate ideas. Virtual water coolers kindle insights. It’s possible to manufacture serendipity. “Digital baristas”…
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Automation and remote work are transforming our professional landscape. Do these shifts present opportunities to enhance our capabilities? Or are the human roles under threat? The projections around automation eliminating jobs are sobering. Yet automation can also free us for more creative, fulfilling work. The key is leveraging technology as a facilitator, not just a…