Knowledge
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Come? Not so fast. Enterprise tools thrive through nurture, not nature. In large, incumbent enterprises people have worked a particular way for a long time. Empathise before you evangelise. Start small, solicit feedback. Pilots can plant seeds for viral growth. Engage early adopters first. Let mavens master and share. Harness natural competition and peer review.…
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A maven is a trusted expert, influencer and information hub within a community. They have deep knowledge and they share generously with others. Mavens act as information brokers within your organisation – enabling the flow between those in the know and those seeking to learn. They are highly connected beacons – illuminating what is valuable…
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When manufacturing serendipity, the key is maintaining humanity. Your efforts must enhance, not replace, organic interactions. Don’t force connections. Start small – pilot low-stakes matchmaking versus organisation-wide mandates. Make participation opt-in, feedback-driven. Don’t be creepy. Prioritise privacy. Be transparent on data collected and how it’s used. Anonymise and aggregate data to uncover macro trends. Focus…
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You have a system that learns your teams’ skills, interests, and goals and makes connections between people and ideas across your organisation. It prepares silently, analysing data like project activity, skills profiles, who’s talking with who, document shares, and searches. It surfaces patterns and opportunities for collaboration. Then it manufactures serendipity. Nudging two people to…
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London’s 18th century coffeehouses stirred innovation by blending thinkers. Now? Creativity is either muffled in cubicles or chilled by remote work. But technology can still stimulate serendipity. Mash up minds. Spark sparks. Recommendation algorithms connect curious colleagues across siloed enterprises. Networks cross-pollinate ideas. Virtual water coolers kindle insights. It’s possible to manufacture serendipity. “Digital baristas”…